Return Policy

Returns & Refunds: 

We wish to make your shopping experience with us pleasant and completely satisfactory. In an effort to ensure your satisfaction, we offer a “No Questions” 30-day return policy. Please review our Returns policy below:

Returns made due to Damaged (in shipping) or defective product(s) or In-correct product(s) shipped:

• We will send a return label in case of defective or incorrect products shipped.
• Once we receive the defective shipment, we process and ship out a new order within 2-3 business days.
• We will also issue complete refund (product price + shipping cost) in case the customer doesn’t want the replacement items.
• Once a product is returned, refund amount will be credited back to your account within 7 business days.

Customer Returns or Refuses any shipments:

• Returned products must be unopened and sealed, unless defective and Refused Shipments.
• They must be returned within 30 days.
• We will not charge any restocking fee.
• We will not refund the shipping charges.
• Once a product is returned, refund amount will be credited back to your account within 7 business days.
• After 30 days, no returned products will be credited.

We would greatly appreciate your sending us an email at support@herbsdaily.com before returning the item, or call us toll-free on 1-510-972-6330.  In your email, please include your Order Number, Date ordered, and Reasons for return